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31 results found
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15 votesDaryl Dawes shared this idea ·
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17 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
69 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
358 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
7 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
926 votesDaryl Dawes supported this idea ·
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2 votesDaryl Dawes supported this idea ·
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19 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
27 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
991 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Daryl Dawes supported this idea · -
57 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Daryl Dawes supported this idea · -
41 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
22 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
163 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
154 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
27 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
5 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes supported this idea · -
330 votesDaryl Dawes supported this idea ·
An error occurred while saving the comment Daryl Dawes commented* Quick logging of ticket from the agent without getting taken to the portal. The ability to add a screen shot during the quick logging would be a bonus.
* A menu item on the agent which provides commonly used information about the device/user (I.e. Device Name, Current IP, Current Username, Time logged in, etc). -
32 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Daryl Dawes shared this idea · -
76 votesDaryl Dawes supported this idea ·
From what I can see, this would be a very simple fix by Atera adding the ticket number to the subject line. I see the notice for a new ticket going out without the ticket number and when its responded to, the system doesn't recognise it as a response and creates a new ticket.
This is a very frustrating issue.