Settings and activity

45 results found

1. Better alerts for newly installed programs

   96 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sean Inman supported this idea  ·  Nov 17, 2022

2. Complex rules for alerts generation

   179 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sean Inman supported this idea  ·  Nov 17, 2022

3. Independent Penetration Testing Report

   24 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sean Inman supported this idea  ·  Nov 17, 2022

4. Security Audit of Atera Platform

   81 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Sean Inman supported this idea  ·  Nov 17, 2022

5. Increase 3rd Party Patch Library Regardless of Install Source

   10 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea!

   We have recently increased our software repository and the list can be viewed in our knowledge base article: https://support.atera.com/hc/en-us/articles/360015462840-Automate-software-patching

   If you have any additional requests, please drop them in the feature or reach out to the team.

   Thank you.

   Sean Inman supported this idea  ·  Nov 17, 2022

6. Ticketing: Customer-specific Custom Fields

   11 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Sean Inman commented  ·  Nov 10, 2022  ·  Edit…  ·  Delete…

   We need the ability to add custom fields to tickets that only apply to specific customers. Not all our customers use all our services and being able to only show them what they pay for would be helpful. We would also use this to offer specific support for customer specific applications.

   Save Submitting...
   Sean Inman supported this idea  ·  Nov 10, 2022

7. Ticketing Product Family Automations

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sean Inman supported this idea  ·  Nov 10, 2022

8. Customer Portal New Password Prompt

   25 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Sean Inman supported this idea  ·  Nov 10, 2022

9. Manage Portal Password Complexity or MFA

   11 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Sean Inman supported this idea  ·  Nov 10, 2022

10. Customize Satisfaction survey

    66 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Nov 10, 2022

11. Office 365 Integration

    1,593 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Oct 31, 2022

12. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Oct 31, 2022

13. Integration with UniFi Cloud

    1,007 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Oct 31, 2022

14. Internet Bandwidth Speed Test

    10 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sean Inman shared this idea  ·  Oct 4, 2022

15. Mobile App Improvements

    756 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Dec 16, 2021

16. Dark Mode

    1,938 votes

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    124 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Sean Inman supported this idea  ·  Dec 16, 2021

17. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Dec 16, 2021

18. Mobile Device Management

    2,316 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Sean Inman supported this idea  ·  Dec 16, 2021

19. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Nov 10, 2021

20. Include Webroot Antivirus Inactive in Threshold Item

    45 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Sean Inman supported this idea  ·  Nov 10, 2021