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12 results found

  1. Customer Portal Should Include Assets

    51 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Tyson Moore shared this idea  · 

  2. Integration with UniFi Cloud

    859 votes

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    21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyson Moore supported this idea  · 

  3. SNMP: MIB import instead of manual OID typing

    990 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Tyson Moore supported this idea  · 

  4. Atera Dark Mode

    1,616 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Tyson Moore supported this idea  · 

  5. Documentation Management

    1,190 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Tyson Moore supported this idea  · 

  6. Asset Management Reporting

    79 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyson Moore supported this idea  · 

  7. Closed and Resolved Ticket on the Customer Portal

    51 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Tyson Moore commented  · 

    I agree, please change the ticket activity from "AWAITING CUSTOMER RESPONSE" or "AWAITING TECHNICIAN RESPONSE" to "CLOSED" or "RESOLVED".

    Tyson Moore supported this idea  · 

  8. More Snippets

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyson Moore shared this idea  · 

  9. Office 365 Integration

    1,490 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Tyson Moore supported this idea  · 

  10. Mobile App Improvements

    673 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Tyson Moore supported this idea  · 

  11. Mobile Device Management

    2,183 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Tyson Moore supported this idea  · 

  12. Improved Billing

    267 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Tyson Moore commented  · 

    It would be helpful if you integrated with credit card companies, allowing an MSP to charge a customers invoice.