Settings and activity

12 results found

1. Customer Portal Should Include Assets

   68 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Tyson Moore shared this idea  ·  Feb 20, 2023

2. Integration with UniFi Cloud

   982 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyson Moore supported this idea  ·  Feb 20, 2023

3. SNMP: MIB import instead of manual OID typing

   1,030 votes

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   23 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Tyson Moore supported this idea  ·  Feb 20, 2023

4. Dark Mode

   1,885 votes

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   117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Tyson Moore supported this idea  ·  Feb 20, 2023

5. Documentation Management

   1,251 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Tyson Moore supported this idea  ·  Feb 20, 2023

6. Asset Management Reporting

   85 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Tyson Moore supported this idea  ·  Feb 20, 2023

7. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Tyson Moore commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

   I agree, please change the ticket activity from "AWAITING CUSTOMER RESPONSE" or "AWAITING TECHNICIAN RESPONSE" to "CLOSED" or "RESOLVED".

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   Tyson Moore supported this idea  ·  Aug 20, 2021

8. More Snippets

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tyson Moore shared this idea  ·  Aug 20, 2021

9. Office 365 Integration

   1,576 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyson Moore supported this idea  ·  Aug 18, 2021

10. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Tyson Moore supported this idea  ·  Aug 18, 2021

11. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Tyson Moore supported this idea  ·  Aug 18, 2021

12. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Tyson Moore commented  ·  Aug 18, 2021  ·  Edit…  ·  Delete…

    It would be helpful if you integrated with credit card companies, allowing an MSP to charge a customers invoice.

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