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21 results found

  1. Alert when an agent comes back online

    104 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  2. Device Activity

    83 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Gijs Spruyt supported this idea  · 

  3. retired

    6 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Gijs Spruyt supported this idea  · 

  4. Ability to archive retired devices

    287 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gijs Spruyt supported this idea  · 

  5. Archive Retired Devices

    8 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gijs Spruyt supported this idea  · 

  6. retire

    13 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gijs Spruyt supported this idea  · 

  7. Place Knowledge Article in Ticket Response

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Gijs Spruyt supported this idea  · 

  8. KB article related to ticket

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gijs Spruyt supported this idea  · 

  9. Devices Tab

    95 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gijs Spruyt supported this idea  · 

  10. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

    11 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Gijs Spruyt supported this idea  · 

  11. Adding Notes - Documentation

    77 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Gijs Spruyt supported this idea  · 

  12. implementation of a maintenance window

    14 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Gijs Spruyt supported this idea  · 

  13. Pause alerts during patching window (set devices into maintenance mode)

    79 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gijs Spruyt supported this idea  · 

  14. forum

    1 vote

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Gijs Spruyt shared this idea  · 

  15. Option to assign multiple contacts to a ticket.

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Gijs Spruyt shared this idea  · 

  16. Integration with Direct messages systems

    806 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Gijs Spruyt supported this idea  · 

  17. Mobile Device Management

    2,191 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Gijs Spruyt supported this idea  · 

  18. Security and Compliance Scan

    126 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gijs Spruyt supported this idea  · 

  19. Add Webroot Functionality Inside Atera

    122 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gijs Spruyt supported this idea  · 

  20. customer report

    126 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gijs Spruyt supported this idea  · 
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