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25 results found

  1. Software License Tracking

    7 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Damon Middleton commented  · 

    This would be fantastic.

    Damon Middleton supported this idea  · 

  2. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Damon Middleton supported this idea  · 

  3. Ability to assign a contact to multiple devices for work from home

    166 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Damon Middleton supported this idea  · 

  4. SNMP: MIB import instead of manual OID typing

    1,011 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Damon Middleton supported this idea  · 

  5. Add attachment capability to the Quick Response Template

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Damon Middleton shared this idea  · 

  6. Warranty Report

    35 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Damon Middleton shared this idea  · 

  7. Integration with "Genuity" Sass & Vendor, IT asset, and Telecom Management

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  8. i would like to add a system deploy or install date

    9 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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  9. Warranty Information Collection

    499 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Warranty

    27 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  11. Ability to include Custom Fields in Reports.

    80 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Damon Middleton supported this idea  · 

  12. Resend portal Email

    22 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Damon Middleton supported this idea  · 

  13. add an option/button to send / resend a user's customer portal to the user

    48 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Damon Middleton supported this idea  · 

  14. Ability in Registry Editor to delete a Key, and search function

    11 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Damon Middleton supported this idea  · 

  15. To be able to have a Customer, but create Sites rather than just folders for better management.

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Damon Middleton supported this idea  · 

  16. PC wipe

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Damon Middleton supported this idea  · 

  17. Create Custom Tags

    18 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Damon Middleton supported this idea  · 
    An error occurred while saving the comment
    Damon Middleton commented  · 

    Concur. The available tags are limited.

  18. Project Ticket

    222 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Damon Middleton supported this idea  · 

  19. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Damon Middleton supported this idea  · 

  20. Attendance System for remote workers

    78 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Damon Middleton supported this idea  · 
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