Settings and activity

22 results found

1. Software Asset Tracking

   23 votes

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   5 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   Damon Middleton commented  ·  Mar 28, 2024  ·  Edit…  ·  Delete…

   This would be fantastic.

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   Damon Middleton supported this idea  ·  Mar 28, 2024

2. Notify when device is back online

   384 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Damon Middleton supported this idea  ·  Mar 14, 2023

3. Ability to assign a contact to multiple devices for work from home

   175 votes

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   9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Damon Middleton supported this idea  ·  Mar 14, 2023

4. Add attachment capability to the Quick Response Template

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Damon Middleton shared this idea  ·  Mar 14, 2023

5. Integration with "Genuity" Sass & Vendor, IT asset, and Telecom Management

   4 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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6. i would like to add a system deploy or install date

   9 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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7. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   819 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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8. Ability to include Custom Fields in Reports.

   89 votes

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   5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Damon Middleton supported this idea  ·  Mar 22, 2022

9. Resend portal Email

   24 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Damon Middleton supported this idea  ·  Mar 22, 2022

10. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Mar 22, 2022

11. Ability in Registry Editor to delete a Key, and search function

    11 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Dec 7, 2021

12. Multi-Site Support

    413 votes

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    35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Dec 7, 2021

13. PC wipe

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Dec 7, 2021

14. Create Custom Tags

    19 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Nov 29, 2021
    An error occurred while saving the comment
    Damon Middleton commented  ·  Nov 29, 2021  ·  Edit…  ·  Delete…

    Concur. The available tags are limited.

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15. Project Ticket

    248 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Sep 2, 2021

16. Assign multiple technicians to a ticket

    416 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Damon Middleton supported this idea  ·  Sep 2, 2021

17. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Sep 2, 2021

18. Customers should be able to create their own KB articles

    22 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Sep 2, 2021

19. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Damon Middleton supported this idea  ·  Sep 2, 2021

20. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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