Settings and activity

161 results found

1. Replying to a ticket with status update.

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

2. New Ticket Actions

   29 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

3. Ticket Submissions Without Login

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

4. Ticket Type - Tasks

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

5. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

6. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

7. Automation based on technician reply

   39 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

8. For "click to pay" from email, credit card processing

   25 votes

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   2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

9. Advanced Filters for devices - Allow more granular version numbers

   8 votes

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   3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

10. Add "folder" filter

    18 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

11. FIlter by Custom fields

    18 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

12. Ability to add custom fields to Invoice

    36 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

13. Notes or description section on Invoice

    42 votes

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    5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

14. Better filtering within billing

    2 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

15. Add tags to Customers

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

16. Custom Contract Types

    2 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

17. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

18. There is a strong need for Microsoft CSP billing

    23 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

19. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

20. White label mobile app for your customers

    387 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021