Settings and activity

149 results found

1. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

2. Notes or description section on Invoice

   43 votes

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   5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

3. Better filtering within billing

   2 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

4. Add tags to Customers

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

5. Custom Contract Types

   2 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

6. Different License Types

   77 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

7. There is a strong need for Microsoft CSP billing

   24 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

8. Billing of recurring monthly/annual items (not contracts)

   60 votes

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   4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

9. White label mobile app for your customers

   394 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

10. Assign multiple technicians to a ticket

    417 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

11. Password protect the Atera agent from end-user uninstalls

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    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

12. Multi-Site Support

    413 votes

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    36 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

13. Mobile App Improvements

    758 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

14. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

15. Dark Mode

    1,943 votes

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    125 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

16. Revamped Helpdesk Agent

    346 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

17. Employee Onboarding/Offboarding Feature

    884 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

18. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

19. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

20. Integration with Direct messages systems

    855 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021