Settings and activity

153 results found

1. For "click to pay" from email, credit card processing

   26 votes

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   2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

2. Advanced Filters for devices - Allow more granular version numbers

   8 votes

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   3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

3. FIlter by Custom fields

   19 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

4. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

5. Notes or description section on Invoice

   42 votes

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   5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

6. Better filtering within billing

   2 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

7. Add tags to Customers

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

8. Custom Contract Types

   2 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B shared this idea  ·  Nov 5, 2021

9. Different License Types

   77 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

10. There is a strong need for Microsoft CSP billing

    23 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

11. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 5, 2021

12. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

13. Assign multiple technicians to a ticket

    410 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

14. Password protect the Atera agent from end-user uninstalls

    1,619 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

15. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

16. Mobile App Improvements

    749 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

17. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

18. Search bar enhancements

    300 votes

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    18 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

19. Dark Mode

    1,913 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021

20. Revamped Helpdesk Agent

    344 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Oct 15, 2021