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37 results found

  1. Printing

    8 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Parker supported this idea  · 

  2. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    12 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    John Parker supported this idea  · 

  3. Asset labels & QR codes

    141 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Parker supported this idea  · 

  4. Print ticket with all details (time, products, etc.)

    16 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    John Parker supported this idea  · 

  5. Print a Ticket

    118 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Parker supported this idea  · 

  6. Change management

    157 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Parker supported this idea  · 

  7. Report to show computers that do not meet the requirements for Windows 11

    391 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    John Parker supported this idea  · 

  8. Free Dashboard Account

    892 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    John Parker supported this idea  · 

  9. MS Office Updates

    738 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Parker supported this idea  · 

  10. Hardware inventory

    610 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    John Parker supported this idea  · 

  11. global contracts

    12 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    John Parker commented  · 

    This is vital and missing.
    We're just in the process of integrating billing with Xero and you need to set the contract for each customer so that when for example you add time to a ticket, you can successfully allocate the labor correctly to the billing product in xero. As we are setting multiple rates for our services based on the type of work (Lvl1, 2, and 3, plus Project) we need to set four contracts for each of our 347 customers.
    So now I need to MANUALLY create 1388 contracts.... yes, I know I can Clone, but its going to take days to finish.

    John Parker supported this idea  · 

  12. Contacts management list

    8 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    John Parker supported this idea  · 

  13. Bulk Add Contract to all Customers

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    John Parker supported this idea  · 

  14. billing export with more informations

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    John Parker supported this idea  · 

  15. seim integration

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    John Parker supported this idea  · 

  16. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Parker supported this idea  · 

  17. exclusion

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    John Parker supported this idea  · 

  18. Atera Back up

    63 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    John Parker supported this idea  · 

  19. Pause SNMP alerts

    22 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    John Parker supported this idea  · 

  20. Schedule wakeup

    5 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Parker supported this idea  · 
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