Settings and activity

30 results found

1. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   802 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

2. Print a Ticket

   128 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

3. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

4. Need a report to tell me which devices for a customer are eligable for Windows 11

   426 votes

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   18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

5. Free Dashboard Account

   953 votes

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   30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

6. MS Office Updates

   783 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   John Parker supported this idea  ·  Jun 27, 2024

7. global contracts

   12 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   John Parker commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   This is vital and missing.
   We're just in the process of integrating billing with Xero and you need to set the contract for each customer so that when for example you add time to a ticket, you can successfully allocate the labor correctly to the billing product in xero. As we are setting multiple rates for our services based on the type of work (Lvl1, 2, and 3, plus Project) we need to set four contracts for each of our 347 customers.
   So now I need to MANUALLY create 1388 contracts.... yes, I know I can Clone, but its going to take days to finish.

   Save Submitting...
   John Parker supported this idea  ·  Jun 28, 2023

8. Contacts management list

   11 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 28, 2023

9. Bulk Add Contract to all Customers

   8 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 28, 2023

10. billing export with more informations

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

11. seim integration

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

12. Improve adding Manual Time Entries

    217 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

13. Atera Back up

    64 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

14. Improve SNMP module (consolidated)

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    176 votes

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    59 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

15. Schedule wakeup

    5 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

16. Default Number of tickets displayed

    6 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

17. Bad Mac Support

    133 votes

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    37 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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18. Ability to remote silently

    9 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Develop Atera better rather than suggesting feature updates that get ignored

    5 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    John Parker shared this idea  ·  May 29, 2022

20. firewall

    5 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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