Settings and activity

35 results found

1. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   12 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

2. Asset labels & QR codes

   142 votes

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   6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

3. Print a Ticket

   124 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

4. Change management

   160 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

5. Need a report to tell me which devices for a customer are eligable for Windows 11

   405 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

6. Free Dashboard Account

   920 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

7. MS Office Updates

   772 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

8. Hardware inventory

   644 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 27, 2024

9. global contracts

   12 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   John Parker commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   This is vital and missing.
   We're just in the process of integrating billing with Xero and you need to set the contract for each customer so that when for example you add time to a ticket, you can successfully allocate the labor correctly to the billing product in xero. As we are setting multiple rates for our services based on the type of work (Lvl1, 2, and 3, plus Project) we need to set four contracts for each of our 347 customers.
   So now I need to MANUALLY create 1388 contracts.... yes, I know I can Clone, but its going to take days to finish.

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   John Parker supported this idea  ·  Jun 28, 2023

10. Contacts management list

    8 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 28, 2023

11. Bulk Add Contract to all Customers

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 28, 2023

12. billing export with more informations

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

13. seim integration

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

14. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

15. exclusion

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

16. Atera Back up

    63 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

17. Pause SNMP alerts

    22 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

18. Schedule wakeup

    5 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

19. Default Number of tickets displayed

    6 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022

20. SNMP given by Atera directly

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Jun 5, 2022