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35 results found

  1. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    12 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    John Parker supported this idea  · 

  2. Asset labels & QR codes

    144 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    John Parker supported this idea  · 

  3. Print a Ticket

    127 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Parker supported this idea  · 

  4. Change management

    161 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Parker supported this idea  · 

  5. Need a report to tell me which devices for a customer are eligable for Windows 11

    406 votes

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    10 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    John Parker supported this idea  · 

  6. Free Dashboard Account

    922 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    John Parker supported this idea  · 

  7. MS Office Updates

    774 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    John Parker supported this idea  · 

  8. Hardware inventory

    649 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    John Parker supported this idea  · 

  9. global contracts

    12 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    John Parker commented  · 

    This is vital and missing.
    We're just in the process of integrating billing with Xero and you need to set the contract for each customer so that when for example you add time to a ticket, you can successfully allocate the labor correctly to the billing product in xero. As we are setting multiple rates for our services based on the type of work (Lvl1, 2, and 3, plus Project) we need to set four contracts for each of our 347 customers.
    So now I need to MANUALLY create 1388 contracts.... yes, I know I can Clone, but its going to take days to finish.

    John Parker supported this idea  · 

  10. Contacts management list

    8 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    John Parker supported this idea  · 

  11. Bulk Add Contract to all Customers

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    John Parker supported this idea  · 

  12. billing export with more informations

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    John Parker supported this idea  · 

  13. seim integration

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    John Parker supported this idea  · 

  14. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Parker supported this idea  · 

  15. exclusion

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    John Parker supported this idea  · 

  16. Atera Back up

    64 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    John Parker supported this idea  · 

  17. Pause SNMP alerts

    23 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    John Parker supported this idea  · 

  18. Schedule wakeup

    5 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Parker supported this idea  · 

  19. Default Number of tickets displayed

    6 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    John Parker supported this idea  · 

  20. SNMP given by Atera directly

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Parker supported this idea  · 
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