Settings and activity

29 results found

1. Change System & Tickets Date Format

   50 votes

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   15 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   James White supported this idea  ·  Jan 22, 2025

2. Splitting a customer response into a new ticket

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

3. Recommended merging of tickets

   32 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

4. Timesheet reports merge different information into the same cell.

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

5. Simple Ticket Merging

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

6. Merge devices

   8 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

7. Merge contacts

   14 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

8. Revised Merge Function

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

9. Merge Agents

   170 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   James White supported this idea  ·  Jan 22, 2025

10. Timesheet Report Sort by Time Entry Date

    11 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

11. Need a report to tell me which devices for a customer are eligable for Windows 11

    423 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

12. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

13. Documentation Management

    1,253 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

14. Native Android Biometric Login instead of reliance on browser

    13 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

15. Mobile App: Start/Stop/Restart Windows Services on a device

    19 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

16. Simplify Logon process on MobileApp

    26 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

17. Improve adding Manual Time Entries

    216 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

18. Edit Ticket Notes

    250 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

19. merging tickets

    63 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024

20. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    James White supported this idea  ·  Nov 29, 2024