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37 results found

  1. Install agent on Synology, QNAP or Raspberry Pi

    353 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT Experts supported this idea  · 

  2. Add Microsoft Defender integration

    340 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT Experts supported this idea  · 

  3. "Work from Home" Simultaneous Dual-Monitor Support

    227 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  4. RAID Monitoring for servers

    375 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT Experts supported this idea  · 

  5. Improved Billing

    276 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    IT Experts supported this idea  · 

  6. Integration with Direct messages systems

    835 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    IT Experts supported this idea  · 
    An error occurred while saving the comment
    IT Experts commented  · 

    If Atera provides the ability to send tickets and alerts notifiation to a webhook, then this can be integrated with Teams, Telegram, Slack, and custom web applications we can write.

  7. Office 365 Integration

    1,560 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    IT Experts commented  · 

    We don't see any need for an O365 integration.

  8. Missing IP and Hostname fields in the genericdevice API call

    3 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    IT Experts shared this idea  · 

  9. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT Experts supported this idea  · 

  10. Add Software Inventory via API

    41 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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  11. API: search tickets and time entries by date-range and customer-ID

    13 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  12. Have separate Read and Read/Write API Keys

    31 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  13. Ability to manage/review/update time entries

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    IT Experts shared this idea  · 

  14. Allow to RESOLVE Alerts via API (rather than only DELETE)

    6 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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  15. Better alerts for newly installed programs

    94 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT Experts supported this idea  · 

  16. White label customer support portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT Experts supported this idea  · 

  17. Attendance System for remote workers

    79 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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