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40 results found

  1. Assign contact from Ticket Title

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  2. Ticket automation rules : Add a "TEST" button

    18 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  3. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    813 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  4. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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  5. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    IT Experts commented  · 

    Isn't that already done? I receive down and up alerts.

  6. White label agent name

    165 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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  7. Install agent on Synology, QNAP or Raspberry Pi

    374 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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  8. Add Microsoft Defender integration

    363 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  9. "Work from Home" Simultaneous Dual-Monitor Support

    235 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  10. RAID Monitoring for servers

    381 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  11. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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  12. Office 365 Integration

    1,590 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    IT Experts commented  · 

    We don't see any need for an O365 integration.

  13. Missing IP and Hostname fields in the genericdevice API call

    3 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  14. Add Software Inventory via API

    42 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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  15. API: search tickets and time entries by date-range and customer-ID

    13 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  16. Have separate Read and Read/Write API Keys

    33 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  17. Allow to RESOLVE Alerts via API (rather than only DELETE)

    6 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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  18. Better alerts for newly installed programs

    96 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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  19. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  20. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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