Settings and activity

37 results found

1. Install agent on Synology, QNAP or Raspberry Pi

   362 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   IT Experts supported this idea  ·  May 24, 2022

2. Add Microsoft Defender integration

   349 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   IT Experts supported this idea  ·  May 24, 2022

3. "Work from Home" Simultaneous Dual-Monitor Support

   231 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

4. RAID Monitoring for servers

   378 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   IT Experts supported this idea  ·  May 24, 2022

5. Improved Billing

   279 votes

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   52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   IT Experts supported this idea  ·  May 24, 2022

6. Integration with Direct messages systems

   841 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   IT Experts supported this idea  ·  May 24, 2022
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   IT Experts commented  ·  May 24, 2022  ·  Edit…  ·  Delete…

   If Atera provides the ability to send tickets and alerts notifiation to a webhook, then this can be integrated with Teams, Telegram, Slack, and custom web applications we can write.

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7. Office 365 Integration

   1,573 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   IT Experts commented  ·  May 24, 2022  ·  Edit…  ·  Delete…

   We don't see any need for an O365 integration.

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8. Missing IP and Hostname fields in the genericdevice API call

   3 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   IT Experts shared this idea  ·  May 24, 2022

9. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT Experts supported this idea  ·  May 15, 2022

10. Add Software Inventory via API

    42 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    IT Experts supported this idea  ·  May 15, 2022

11. API: search tickets and time entries by date-range and customer-ID

    13 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT Experts shared this idea  ·  Mar 29, 2022

12. Have separate Read and Read/Write API Keys

    32 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    IT Experts shared this idea  ·  Mar 29, 2022

13. Ability to manage/review/update time entries

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT Experts shared this idea  ·  Mar 29, 2022

14. Allow to RESOLVE Alerts via API (rather than only DELETE)

    6 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    IT Experts shared this idea  ·  Mar 9, 2022

15. Better alerts for newly installed programs

    95 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    IT Experts supported this idea  ·  Nov 3, 2021

16. White label customer support portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    IT Experts supported this idea  ·  Aug 20, 2021

17. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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