Settings and activity
29 results found
-
44 votes
Hello,We got your idea! Thank you so much for taking the time to send it. We’ll keep an eye on how many others also want this feature, and keep you posted if a decision is reached to add it as a new Atera feature.
An error occurred while saving the comment An error occurred while saving the comment 
Jenny Council
commented
YES YES YES! This login is so annoying. I assume security, but it is a big UI problem. I generally use the app over desktop because it stays logged in longer.
Jenny Council
supported this idea
·
-
438 votes
Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
Jenny Council
supported this idea
·
-
68 votes
An error occurred while saving the comment Jenny Council
commented
I’ve stopped using alert feature long ago due to volume of false positives and failure to self-resolve and preferably disappear (could just be in a log)
Jenny Council
supported this idea
·
-
82 votes
An error occurred while saving the comment Jenny Council
commented
Lack of this feature is why i don’t use the ticketing system on Atera. I literally don’t bother with who the contact is, one device per person is not the world
I live in.Jenny Council
supported this idea
·
-
381 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Jenny Council
commented
This has serious unwanted security implications.
I want to see if user is active , but there’s another suggestion for this (show user status active/inactive)
Atera currently has a “xx is controlling your machine” pop up so users are informed they are being watched. It’s not OK to view screen with zero indication. Users may be working on highly sensitive/confidential matters.
It opens possibility of not just accidental momentary disclosure, also download/storage of confidential data to a 3rd party without notification and even opens up to abuse, as a bad actor technician can use it to spy on users (eg check what CEO or HR are working on for personal gain… possibly seeing documents or emails they are not authorized to access any other way). And ALSO, Atera then opens up to being a possible tool of choice for spying; silent install + taking recurrent screenshots of a user.
This could be used by abusive family members against say an abused spouse, or even for espionage.
Ease of access is a fantastic feature of Atera, but opening totally silent access to on-screen data may lead Atera to get a reputation for security loopholes.
Edit: just read how many other tools can apparently scrape screen data without user notification. I’m truly shocked and will avoid those products. They could never safely be used in any environment that handles classified, legal, medical data, and it would probably violate many european data protection laws.
-
98 votesJenny Council
supported this idea
·
-
595 votesJenny Council
supported this idea
·
-
7 votesJenny Council
shared this idea
·
-
119 votes
Congratulations on helping shape Atera! The
feature you requested is currently being
considered for development. Please be patient
as the process can take a while or even stall to
make way for other features. We
’
ll update you
once it
’
s been implemented and released!
Jenny Council
supported this idea
·
-
3 votesJenny Council
supported this idea
·
-
20 votesJenny Council
supported this idea
·
-
17 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Jenny Council
supported this idea
·
-
8 votesJenny Council
supported this idea
·
-
29 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Jenny Council
supported this idea
·
-
63 votesJenny Council
supported this idea
·
-
28 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Jenny Council
supported this idea
·
-
6 votesJenny Council
supported this idea
·
-
26 votesJenny Council
supported this idea
·
-
31 votesJenny Council
supported this idea
·
-
86 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Jenny Council
supported this idea
·
YES! This is a major UI issue. And a serious annoyance. It drives me to use the mobile app more than the desktop whenever I can because it stays logged in longer.