Settings and activity

130 results found

1. Disk Average Metrics

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Alex Young supported this idea  ·  May 17, 2024

2. Resolve CVEs detected

   9 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Alex Young supported this idea  ·  May 17, 2024

3. Ticket Checklist

   296 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Alex Young supported this idea  ·  May 16, 2024

4. Project Ticket

   238 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alex Young supported this idea  ·  May 16, 2024

5. Include Script execution on ticket automation

   5 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Alex Young supported this idea  ·  May 16, 2024

6. Create ticket trigger under ticket automation rules for patching

   4 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Alex Young supported this idea  ·  May 16, 2024

7. More Triggers on Ticket Automation Rules For when anyone answers on the ticket

   4 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Alex Young supported this idea  ·  May 16, 2024

8. Notify when device is back online

   305 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alex Young supported this idea  ·  Apr 9, 2024

9. RAID Monitoring for servers

   376 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alex Young supported this idea  ·  Apr 9, 2024

10. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.

    
    

    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.

    
    

    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call
    

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.

    
    

    All the best,

    Yakov

    Alex Young supported this idea  ·  Apr 9, 2024

11. Allow More White Label Options

    435 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 9, 2024

12. Manage "task manager"

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

13. advanced report

    6 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

14. knowbe4

    39 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

15. Split AI tool from agent and portal

    4 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

16. Refresh 'Available Patches' & Status on all devices

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

17. Auditor Report should include "Device ADDED" date

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

18. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

19. A quick-view for historical drive usage (like we currently have for CPU and RAM). This would allow for quick analysis of drive usage trends

    11 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024

20. Biometric login

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Alex Young supported this idea  ·  Apr 4, 2024