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130 results found

  1. Disk Average Metrics

    6 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Alex Young supported this idea  · 

  2. Resolve CVEs detected

    6 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Alex Young supported this idea  · 

  3. Ticket Checklist

    278 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alex Young supported this idea  · 

  4. Project Ticket

    222 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alex Young supported this idea  · 

  5. Include Script execution on ticket automation

    5 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Alex Young supported this idea  · 

  6. Create ticket trigger under ticket automation rules for patching

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Alex Young supported this idea  · 

  7. More Triggers on Ticket Automation Rules For when anyone answers on the ticket

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alex Young supported this idea  · 

  8. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alex Young supported this idea  · 

  9. RAID Monitoring for servers

    373 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alex Young supported this idea  · 

  10. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Alex Young supported this idea  · 

  11. Allow More White Label Options

    432 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Alex Young supported this idea  · 

  12. Manage "task manager"

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Alex Young supported this idea  · 

  13. advanced report

    6 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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    Alex Young supported this idea  · 

  14. knowbe4

    25 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Alex Young supported this idea  · 

  15. Split AI tool from agent and portal

    4 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Alex Young supported this idea  · 

  16. Refresh 'Available Patches' & Status on all devices

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Alex Young supported this idea  · 

  17. Auditor Report should include "Device ADDED" date

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Alex Young supported this idea  · 

  18. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alex Young supported this idea  · 

  19. A quick-view for historical drive usage (like we currently have for CPU and RAM). This would allow for quick analysis of drive usage trends

    11 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Alex Young supported this idea  · 

  20. Biometric login

    8 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Alex Young supported this idea  · 
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