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153 results found

  1. Add a line item on invoices to offer additional discounts

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  2. When a ticket is assigned to a customer with a specific contract, that contract has a rate as well. When a technician sets the time he/she took to complete the ticket, it is less than the amount of time according to the rate. If the rate is $200 per hour, but the ticket only took 24 minutes, can Atera please add a function to then calculate the amount due for the 24 minutes instead of the $200 for a full hour.

    3 votes

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  3. Ability to filter through customers/contracts with billing section of Atera.

    2 votes

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    1 comment  ·  Billing  ·  Admin →
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  4. Under the billing page, to be able to sort by column

    4 votes

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  5. Ability to change the contract or SLAs on all customers in bulk

    4 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. We would like to see an integration with Acumatica for posting invoices to.
    Thanks.

    1 vote

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    0 comments  ·  Billing  ·  Admin →
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  7. Being able to bill for ticket time entries that are marked as billable and the ticket is in OPEN, CLOSED OR RESOLVED status. What we would like is to be able to complete invoicing for customers for a period of time rather than for closed/resolved tickets. Our organisation invoices for a quarterly period for all services that been completed during that period, however the issue that we currently find with Atera is that a lot of the tickets that we want to bill for fall across multiple quarters and are in open status, which means we can't pull the billing…

    3 votes

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  8. The ability to add custom contract types for different reoccurring billing that needs to be generated when creating batch invoicing.

    2 votes

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  9. 2 votes

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  10. integration with Visma Yuki

    1 vote

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  11. I live and work Israel.

    I would love to use the Billing feature inside Atera but it's not recognized by the Israeli tax authority.

    I use Green Invoice as my billing platform for all local (Israel) and global clients.

    Are there any plans to allow Billing integration for billing platforms in Israel?

    1 vote

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  12. For Batch billing, having some way to identify if you have sent an Invoice via email would be useful. Right now I have to track separately each invoice number that I have emailed as I email them.

    1 vote

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  13. Have the ability to create a contract with a free amount without having to set a rate. This makes it possible to create specific contracts and free prices according to the customers without having to add an additional line of contract.

    1 vote

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