153 results found
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Add option for discounts on products/services on invoices
Add a line item on invoices to offer additional discounts
3 votes -
Auto-Calculate amount according to ticket completion time
When a ticket is assigned to a customer with a specific contract, that contract has a rate as well. When a technician sets the time he/she took to complete the ticket, it is less than the amount of time according to the rate. If the rate is $200 per hour, but the ticket only took 24 minutes, can Atera please add a function to then calculate the amount due for the 24 minutes instead of the $200 for a full hour.
3 votes -
Better filtering within billing
Ability to filter through customers/contracts with billing section of Atera.
2 votes -
Billing Page- Sort by Column
Under the billing page, to be able to sort by column
4 votes -
Ability to Change Contracts/SLAs in Bulk
Ability to change the contract or SLAs on all customers in bulk
4 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Acumatica Integration
We would like to see an integration with Acumatica for posting invoices to.
Thanks.1 vote -
billing
Being able to bill for ticket time entries that are marked as billable and the ticket is in OPEN, CLOSED OR RESOLVED status. What we would like is to be able to complete invoicing for customers for a period of time rather than for closed/resolved tickets. Our organisation invoices for a quarterly period for all services that been completed during that period, however the issue that we currently find with Atera is that a lot of the tickets that we want to bill for fall across multiple quarters and are in open status, which means we can't pull the billing…
3 votes -
Custom Contract Types
The ability to add custom contract types for different reoccurring billing that needs to be generated when creating batch invoicing.
2 votes -
exactonline
Hi
exactonline.nl is a populair accounting software in NL2 votes -
Integration with Visma Yuki
integration with Visma Yuki
1 vote -
Billing Integration for Israel
I live and work Israel.
I would love to use the Billing feature inside Atera but it's not recognized by the Israeli tax authority.
I use Green Invoice as my billing platform for all local (Israel) and global clients.
Are there any plans to allow Billing integration for billing platforms in Israel?
1 vote -
Sent Email tracking
For Batch billing, having some way to identify if you have sent an Invoice via email would be useful. Right now I have to track separately each invoice number that I have emailed as I email them.
1 vote -
Contrat Libre - Free Contrat
Have the ability to create a contract with a free amount without having to set a rate. This makes it possible to create specific contracts and free prices according to the customers without having to add an additional line of contract.
1 vote
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