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267 results found

  1. You should be able to pause alerts for drives specifically

    3 votes

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  2. It would be useful to exclude some processes, like the backup process, in the alarm view of memory usage. Because during backup time the server should use all available memory resources.

    1 vote

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  3. Event By Source could be very powerfull if you add the possibility to define a filter ID (Events to Exclude (comma separated)) like there is in Event System. In this way is possible to receive alerts from specific source in any case and decide if any specific event ID can be ignore.

    For example:
    - Category: Events By Source
    - Source Folder: Other
    - Custom Folder: Directory Service
    - Event Severity: Warning
    - Source Names or Event IDs: Microsoft-Windows-ActiveDirectory_DomainService

    • Events to Exclude (comma separated): 3041

    In this way I get all warning alert releated to Directory Service but ignore only…

    3 votes

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  4. Possibilité de crée des alertes personnalisées sur un client et ou un agent en particulier. Avec possibilité de pouvoir mettre l'alerte en différé et de recevoir un mail selon comment nous l'avons programmé.

    1 vote

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  5. As it stands, Atera offer pre-set Alerts. However, you cant change the severity of these unless you delete them and set your own up. This is time consuming. It would be great to change the severity of pre-set alerts that Atera have created.

    2 votes

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  6. Received alerts every 10 minutes if problem hasn't been resolve.

    1 vote

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  7. Would be nice if you could select the devices that you want alerts from instead of all the devices, like if you have servers and desktops mixed and you only want alerts from the servers to select only them to send out alerts for going offline etc.

    2 votes

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  8. Hi support,
    I think it could be nice to have the possibility to mark what kind of a part threshold can send email and what no.
    For example: hdd usage over 90% sends critical email alert, but cpu temp over 70 for a couple of time not.

    6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Would it be very useful to set up an automatic resolution of alerts? Every morning I find over 150 alerts but they have already been resolved automatically. So I don't understand if there really is a warning or not.

    2 votes

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  10. Allow setting up of alert notifications to clients via email. We have requests from clients to receive device alerts on email, it would be nice to have a feature where you can set up a mail alert and recipient. We have been able to get some sort of notification via some custom automation rules, but this does not come close enough to be viable for customer use.

    We are able to do the above with comodo......

    4 votes

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  11. Currently with failed password alerting we are flooded with alerts, rendering the tool almost useless. I dont care about when a legitimate user mistypes there password a few times, it happens multiple times a day across our Atera instance. I only care about programmatic failed attempts. I want the bar to be high, like 100 failed login attempts in an hour. Or better yet, customizable. Then I know I need to take action.

    7 votes

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  12. Need a new threshold type where you can compare the previous value to the new value and alarm based on a delta.

    I.E. on a WAP if the number of connected users drops by a value or a percentage

    3 votes

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  13. Option to modify the timeout in which an agent hasn't established communicatio via the Admin portal. Currently, the only option is a manual REG change on each computer.

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. It would be handy if there was an option for sending out emails for Informational alerts.

    1 vote

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  15. We can setup custom alerts for Event ID in thresholds. The problem is that when setting up the alert, the level has to match what is in the windows log. For example if we setup an alert for the Event ID 4672 for a user being granted admin rights. In the event viewer the level is "informational" so we have to setup the alert in the threshold as informational to match. It would be great if we could assign the Atera alert to Warning instead of informational. That would let us have that red flag warning that they may be…

    1 vote

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  16. Alert for AV definitions and status not only for Bitdefender.
    You are showing the AV product on the device already but you dont have alerts for all products.

    5 votes

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  17. Change the Alerts FROM email address. Instead of "noreply@atera.com allow customizing your own domain name and sender, ie; myalerts@mycompany.com.

    Then if a customer would like to also see or receive the alerts it will be from your company rather than noreply@atera.com which creates more questions.

    3 votes

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  18. Would be nice if it was possible to get a Windows Alert when a new ticket gets created.

    1 vote

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  19. I would like to be alerted if unexpected ports are opened on the company firewall, a very simple pen test that scans a specified public IP (or URL) and checks if any non specified ports are open. It would be an automatic scan that runs once a day.

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. I have a remote client with spotty internet, and the Atera agent thinks it's a system down many many times a day. Would be great if the did not respond timer was adjustable, to 8 or even 12 hours. Would save my inbox.

    1 vote

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