Customer Exclusion List for Technicians
It would be great to have a feature that allows administrators to exclude specific customers from selected users or permission profiles.
A practical example: I would like to manage my company's internal devices through Atera and would like them to appear as a customer. I need full access as an administrator, but I do not want my technicians to view or manage those devices.
While customer assignments can currently be managed through permission profiles, this requires ongoing maintenance whenever new customers are added. A "deny access to this customer" option would be much simpler, require less maintenance, and ensure consistent security over time.
This enhancement would give administrators much more flexibility in managing customer visibility and sensitive internal environments.
Weodeo
shared this idea