Implement domain-based restrictions for automatic contact creation from incoming ticket emails.
Implement domain-based restrictions for automatic contact creation from incoming ticket emails.
Currently, the setting applies to either all or none.
For example:
- Do not create contacts for emails originating from public domains (e.g., Gmail).
- Automatically create contacts for emails from recognized company domains.
Ideas for configuation either:
- Maintaining an allow list of approved domains, or
- Maintaining a block list of domains to exclude from contact creation.
Thank you for your consideration
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Kyra
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