Ability to set default ticket form by customer
Please add the ability to set default ticket form by customer.
for MSP's customers have different requirements and needs. I have customers who require users to answer questions like "Problem Type" and the user can select "Website" or "ERP" which we can use to assign the ticket to the correct person/team or report on. i don't want that showing for every customer and i don't want to have a dropdown for "Select ticket form" that can show my customers that i have other customers.
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Jim Rossi
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