Hello Atera Team,

Currently, ticket numbers in the system are displayed without leading zeros, for example 2025-3.

For our internal workflows and improved readability, it would be very helpful if ticket numbers could be standardized to four digits, e.g. 2025-0003 instead of 2025-3.

Further to this, the year value would be nice as a prefix too.

We would greatly appreciate it if this functionality could be added in a future version of Atera, either as a configurable ticket number format or through placeholders (padding).

Thank you very much for considering this feature request.

Best regards,