There are partners who utilize ATERA for both internal and/or external purposes, with their accounts fully configured and populated with devices, automation policies, and other settings.

Recently, a partner requested the ability to merge or move their ATERA account under ours, treating them as a customer.

Why this capability would be beneficial for partners:

Simplified Billing and Management:

Partners could consolidate their accounts under a central management system, simplifying billing processes and enabling efficient oversight.
Streamlined Support and Services:

By operating under a single reseller or partner account, customers can benefit from centralized technical support, unified policies, and seamless service delivery.
Enhanced Collaboration:

Partners operating as customers could access shared resources and advanced configurations, enabling faster deployment of solutions and consistency across services.
Scalability and Customization:

This setup would allow partners to scale their operations easily while maintaining their individual settings and customizations under the primary reseller account.
This capability could create a stronger ecosystem within ATERA, fostering collaboration and efficiency for partners who need such flexibility.