"We must have faith" is no longer good enough for my cyber insurance policy!

And previous attempts to voice my concern over the last few years got my posts deleted, so I'll post it as an idea here and see what response I get.

What happens if it all goes wrong with atera, what's the plan as there is large swaths of data that exist only in atera with no way to extract the data from the platform.
The closest option is via the API and for various reason that's not an attainable options as not all the data is visible via the portal.

For 365 we have cloud to cloud backups.
For web hosting we have multiple providers.
For all other services like this we have options to at least drop a backup of all our data held in the platform with a backup / restore option.

What does Atera have in this regards?

Trust me bro, followed by radio silence.

Its about time we got a better answer than this.

I think its time we got at least a data blob of all our data held in the Atera Platform.
Sometimes I do feel it's used to hold us to ransom.

Well its now going to cost me money if I don't get something better from you and I expect other brokers will start asking MSP's for more info too as its just a massive gaping liability to not have a backup under the customers control.