End User Notification Screen
Ability to push a notification screen to end users displays. Fill in the text you want to publish and select between levels "Information", "Alert" or "Warning". Customize each level to not require or require end users signature to be able to close the notification screen. All notifications will be stored so you can go back in history and view what the notification was about and who signed it off at what time.
Also have the ability to keep the notification during a period of time so if someone is on leave or vacation and comes back during the notification period they will get the notification, but if they come back after the notification period ended they won't get any notification.
Example Scenario: A server is physically broken and needs replacement, but informing all end users via email is not effective. Instead use this notification screen and push out that information so everyone knows the status. Let the end users sign off that they have read the message before they can close it and they won't be able to say that they wasn't aware of this issue.
Also make it possible to group the notifications per customer or folder or all users when doing the distribution. Furthermore make the save history use custom filters so we can build our own saved notifications per customer or folders and so on.
Pontus Floberg
shared this idea
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Davis Clark
commented
This is an excellent idea and voted for it! We had an interruption to our email server and our helpdesk received several calls with the same question on why emails aren't working. If we sent an End User Notification to all Atera Endpoints, we would have less call volume and be able to work on the issue much more swiftly.