Settings and activity

19 results found

1. Customer Portal Should Include Assets

   65 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pontus Floberg supported this idea  ·  May 17, 2024

2. Reports on Customer Portal

   19 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Pontus Floberg supported this idea  ·  May 17, 2024

3. power bi

   7 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Pontus Floberg supported this idea  ·  Mar 5, 2024

4. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pontus Floberg supported this idea  ·  Feb 5, 2024

5. Activity Status "Awaiting on customer reply" should stop the SLA as well

   104 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pontus Floberg supported this idea  ·  Nov 8, 2023

6. Only allow login from MAC-addresses.

   2 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Pontus Floberg shared this idea  ·  Oct 16, 2023

7. Multiple api keys per account

   54 votes

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   4 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Pontus Floberg supported this idea  ·  Oct 16, 2023

8. Assign multiple technicians to a ticket

   401 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pontus Floberg supported this idea  ·  Oct 13, 2023

9. Allow More White Label Options

   436 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Pontus Floberg supported this idea  ·  Oct 13, 2023

10. Free Dashboard Account

    920 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Pontus Floberg supported this idea  ·  Oct 13, 2023

11. Approval for knowledgebase

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Pontus Floberg shared this idea  ·  Oct 13, 2023

12. End User Notification Screen

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
    How important is this to you?

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    Pontus Floberg shared this idea  ·  Oct 13, 2023

13. White label customer support portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

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    Pontus Floberg supported this idea  ·  Oct 12, 2023

14. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

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    Pontus Floberg supported this idea  ·  Oct 12, 2023

15. more customisation of portal

    22 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

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    Pontus Floberg supported this idea  ·  Oct 12, 2023

16. Customize customer portal

    31 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

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    Pontus Floberg supported this idea  ·  Oct 12, 2023

17. Ubiquiti Integration

    928 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Pontus Floberg supported this idea  ·  Sep 27, 2023

18. Synology Active Backup Monitoring

    390 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Pontus Floberg supported this idea  ·  Sep 27, 2023

19. Office license type

    465 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Pontus Floberg supported this idea  ·  Sep 27, 2023