Add the possibility to choose different email templates when a Ticket is created from a an certain alert.

For exemple, if an alert for CPU temperature triggers the creation of a Ticket an email explaining the alert is sent to the user. Then if it's an alert for a disk full, a different email is sent.

Also if an alert triggers to run a script to resolve the issue, if the monitoring goes back below the threshold the ticket created automaticly should be resolved automaticly.