Desktop Alert for Customers
We have multiple locations that have a VPN back to our office where we host several VM's that each location uses. From time to time we'll lose internet at the office, yes, we unfortunately only have one ISP option in our area. It would be nice to set up an automated alert that the Helpdesk Agent could display on each PC notifying the end user that our office location has lost internet. That way we are not bombarded with text messages and phone calls from the locations saying that they can not reach this or that. Some sort of mass desktop notification setting would be beneficial, at least to us. And this notification would be persistent, it would remain on the screen until an acknowledgment button was clicked, insuring that it was seen. Not everyone stays on top of their email throughout the day.
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