Knowledge Base Import
Similar to how you can import Customers from a CSV, allow for efficient creation of Categories and Sections by using a template CSV.
9
votes
Jake Andersen
shared this idea
Hi,
We're excited to inform you that the feature you suggested has been implemented and is now available to users with the help of our Professional Services.
KB on the matter: https://support.atera.com/hc/en-us/articles/16301759458844-Knowledge-Base-Migration
KB for Ticket import: https://support.atera.com/hc/en-us/articles/15693968765084-Ticket-Migration
Thank you for helping us improve Atera!
Best regards,
The Atera Team