Helpdesk Agent for Mac OS
There should be Helpdesk Agent for Mac OS also so that Mac users can directly log their tickets through it and no need to go to portal, enter the credentials and then raise ticket.
18
votes
Atera Support Eispl
shared this idea
-
roberto bortoli commented
Hi, as we've a lot of Apple Customers and they're growing even more, we're blocked to migrate away from NinjaOne to Atera just because of lacking support of Mac Os on Atera Side - this is really a pain. Please go ahead and do more work also in Mac Os, It seems that Apple Devices aren't important in your eyes. But you're loosing one more MSP already in the demo-version time just because of this.