Allow customers to manage their environment
Possibly having a multi-tenant environment that i can have customers manage their patch management and other device management features.
7
votes
Joseph Puccio
shared this idea
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Loris Barbi
commented
Having a multi-tenant environment with the possibility to authorize external persons, we could re-sell Atera services to our customers having an IT support brach in their organization, with the scope to sharing support activities with that branch. For example we could be able to provide 1st level helpdesk services and delegate 2nd level to the customer, or the opposite.