Device slow to come back online after a reboot
I find that it can take a good couple of minutes for the remote access/status to come back online. Sometimes I have to do a reboot with the client on the phone and we end up making small talk whilst Atera/Splashtop decides to give me access. Not sure why the delay but it happens across all of my end devices. Can Atera increase the polling time that checks to see if a device is online?
11
votes
Thanet Computer Solutions Ltd
shared this idea
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Luke A
commented
I think it's because for some reason by default the AteraAgent service is set to delayed auto start.
Edit: I have also noticed slower computers take longer to come online.