Mac M1 compatibilty
Can the agent be updated for the M1 chip Macs? The current agent requires the use of Rosetta 2. This is fine in the short term, but the M1 has been available since November 2020
Dean Lochner
shared this idea
Hi,
Thank you for your valuable suggestion.
M1 processors are currently supported via Rosetta, the V2 chips are yet to.
https://support.atera.com/hc/en-us/articles/360015643914-Install-an-agent#Supportedversionsanddistributions
While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
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roberto bortoli
commented
Hi, as we've a lot of Apple Customers and they're growing even more, we're blocked to migrate away from NinjaOne to Atera just because of lacking support of Mac Os on Atera Side - this is really a pain. Please go ahead and do more work also in Mac Os, It seems that Apple Devices aren't important in your eyes. But you're loosing one more MSP already in the demo-version time just because of this.