Skip to content
← Ideas and Feedback

Have an idea for a new feature?

Ideas and Feedback: Helpdesk Agent

Categories

(thinking…)

Mac agent improvement

The current Mac agent is regularly listed as causing excessive CPU load and also memory usage. Can it be made more efficient?

34 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Dean Lochner shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Under Review  ·  AdminProduct Team (Product Team, Atera) responded  · 

Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Paul Malherbe commented  ·   ·  Report

    Agreed, Mac users are generally devs or other engineers. They watch the resource monitor like hawks. Uptime is usually weeks, and telling a user to reboot does not go down well. "Have you tried turning if off and on again?"

  • Brett McNerney commented  ·   ·  Report

    we are seeing this a ton as well now as of late. And its popping up and bugging users and we are having to remove the agent which makes it harder to support are clients.