Separating the chat feature from the Helpdesk Agent
We don't use the helpdesk agent and ticketing system but want to allow endpoints to create chats with us
6
votes
AdminYakov Gorbulsky
(Product Manager, Atera)
shared this idea
Hi,
Thank you for your suggestion. After careful consideration, we've decided not to pursue this idea at this time.
We have released similar use via IT Autopilot, which you can read more about here
https://www.atera.com/ai/autopilot/
Best regards,
The Atera Team