Display options, Tickets AND Customers
The display list for Tickets and Customers is too large, and too busy. Please allow us the option to display fields we want to see, and hide fields we dont.
Example:
Tickets view: If we could remove the SLA column we could see the full title.
With the new view I can only see 6 tickets at a time.
Customers view:
The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement.
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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DeAnna Birdsall commented
Examples:
Tickets view:
If we could remove the SLA column we could see the full title.
With the new view I can only see 6 tickets at a time. The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement.Customers view:
The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement.