247 results found
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Trigger script after monitored device goes down
Hello, currently we are able to trigger a script from an alert, however, we can't automate a script if a monitored device goes down. This function would be great
5 votes -
Possibilité de crée des alertes personnalisé
Possibilité de crée des alertes personnalisées sur un client et ou un agent en particulier. Avec possibilité de pouvoir mettre l'alerte en différé et de recevoir un mail selon comment nous l'avons programmé.
1 vote -
Customize preset alerts
As it stands, Atera offer pre-set Alerts. However, you cant change the severity of these unless you delete them and set your own up. This is time consuming. It would be great to change the severity of pre-set alerts that Atera have created.
2 votes -
Multiple Alert for the Servers
Received alerts every 10 minutes if problem hasn't been resolve.
1 vote -
Specific device alerts
Would be nice if you could select the devices that you want alerts from instead of all the devices, like if you have servers and desktops mixed and you only want alerts from the servers to select only them to send out alerts for going offline etc.
2 votes -
Threshold selective email alert
Hi support,
I think it could be nice to have the possibility to mark what kind of a part threshold can send email and what no.
For example: hdd usage over 90% sends critical email alert, but cpu temp over 70 for a couple of time not.6 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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automatic resolving alert
Would it be very useful to set up an automatic resolution of alerts? Every morning I find over 150 alerts but they have already been resolved automatically. So I don't understand if there really is a warning or not.
2 votes -
ungroup alerts
Need to get atera alerts to not group multiple alerts into one email and/or at least allow you to turn on/off grouping of alerts.
This is required to create separate tickets from these alerts feeding into third party ticketing systems.
2 votes -
Alerts for drives paused indefinitely
You should be able to pause alerts for drives specifically
2 votes -
Failed password alert improvements
Currently with failed password alerting we are flooded with alerts, rendering the tool almost useless. I dont care about when a legitimate user mistypes there password a few times, it happens multiple times a day across our Atera instance. I only care about programmatic failed attempts. I want the bar to be high, like 100 failed login attempts in an hour. Or better yet, customizable. Then I know I need to take action.
7 votes -
SNMP Delta Threshold
Need a new threshold type where you can compare the previous value to the new value and alarm based on a delta.
I.E. on a WAP if the number of connected users drops by a value or a percentage
3 votes -
Modify alert timeouts
Option to modify the timeout in which an agent hasn't established communicatio via the Admin portal. Currently, the only option is a manual REG change on each computer.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Receive emails for the informational alert
It would be handy if there was an option for sending out emails for Informational alerts.
1 vote -
threshold alerts with the level we want and not just the level from event viewer
We can setup custom alerts for Event ID in thresholds. The problem is that when setting up the alert, the level has to match what is in the windows log. For example if we setup an alert for the Event ID 4672 for a user being granted admin rights. In the event viewer the level is "informational" so we have to setup the alert in the threshold as informational to match. It would be great if we could assign the Atera alert to Warning instead of informational. That would let us have that red flag warning that they may be…
1 vote -
Alert for Virus definitions and Status of custom AV product
Alert for AV definitions and status not only for Bitdefender.
You are showing the AV product on the device already but you dont have alerts for all products.5 votes -
Change the sender and domain for automatic alert Emails
Change the Alerts FROM email address. Instead of "noreply@atera.com allow customizing your own domain name and sender, ie; myalerts@mycompany.com.
Then if a customer would like to also see or receive the alerts it will be from your company rather than noreply@atera.com which creates more questions.
3 votes -
Alerts in Windows
Would be nice if it was possible to get a Windows Alert when a new ticket gets created.
1 vote -
firewall
I would like to be alerted if unexpected ports are opened on the company firewall, a very simple pen test that scans a specified public IP (or URL) and checks if any non specified ports are open. It would be an automatic scan that runs once a day.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Please allow me to change the timer for "agent did not respond".
I have a remote client with spotty internet, and the Atera agent thinks it's a system down many many times a day. Would be great if the did not respond timer was adjustable, to 8 or even 12 hours. Would save my inbox.
1 vote -
Alerts
New pop-out (top right of screen) shows Server Name but does not display Customer Name.
7 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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