Settings and activity

54 results found

1. Ability to edit Internal Note on ticket

   47 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

2. merging tickets

   63 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

3. Serial number in device over view should take us to vendor support page with device information

   77 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

4. Need a report to tell me which devices for a customer are eligable for Windows 11

   419 votes

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   17 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

5. Live screenshot of device to see user activity

   424 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   John Tavares supported this idea  ·  Feb 17, 2025

6. Please simplify the login process

   63 votes

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   7 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

7. "Power Automate"

   34 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   John Tavares supported this idea  ·  Feb 17, 2025

8. Free Dashboard Account

   944 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

9. Emails to other than the requester

   54 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

10. Automatically close Alert tickets when resolved

    104 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Feb 17, 2025

11. Custom Fields > Time Entries

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Feb 6, 2025

12. custom field/form: checkbox with dependencies

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares shared this idea  ·  Feb 6, 2025

13. search device custom fields

    19 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Feb 6, 2025

14. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Jan 31, 2025