Settings and activity

65 results found

1. Integration with Direct messages systems

   857 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Oct 21, 2026

2. More options for automation execution schedules

   5 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Oct 21, 2026

3. ticket tabs, close them when a ticket is closed!

   40 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Oct 21, 2026

4. Less AI, more fixing existing issues?

   82 votes

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   9 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Oct 21, 2026

5. Request for Robust Agent Self-Upgrade Mechanism

   82 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   
   

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   
   

   Best regards,

   The Atera Team

   John Tavares supported this idea  ·  Oct 21, 2026

6. Advertisements

   18 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Oct 21, 2026

7. New look menu is a step backwards

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   25 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Oct 21, 2026

8. Priviledged User Install Software for macOS

   9 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Apr 10, 2026

9. Software bundles

   4 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Apr 10, 2026

10. Updates and Patching

    23 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Apr 10, 2026

11. Sudo Rights

    4 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Apr 10, 2026

12. Separate Chocolatey and Homebrew options in Patch Management

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Apr 10, 2026

13. Launch Homebrew from Terminal/Scripts

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Apr 10, 2026

14. homebrew

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Apr 10, 2026

15. Unique calendar integration per technician

    12 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Jan 6, 2026

16. Unable to schedule already created ticket that was logged via email

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Jan 6, 2026

17. share and move reports

    1 vote

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our Product Marketing team.

    We appreciate your patience during this process and will be happy to assist more.

    Best regards,

    The Atera Team

    An error occurred while saving the comment
    John Tavares commented  ·  Nov 6, 2025  ·  Edit…  ·  Delete…

    Even the Atera tech can't figure it out because it is such a terrible process, that is not documented! This is not Atera tech support agent fault at all, it is the design of this process from the developers for not making this easier for customers.

    Save Submitting...
    John Tavares shared this idea  ·  Nov 6, 2025

18. Activity Status "Awaiting on customer reply" should stop the SLA as well

    113 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Aug 6, 2025

19. Activity Status Ticket Flow Rule

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Aug 6, 2025

20. Custom Ticket Activity Status

    46 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Tavares supported this idea  ·  Aug 6, 2025