Settings and activity

94 results found

1. Improved Customized Dashboard

   1,574 votes

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   52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

2. Number of Displays

   92 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

3. Integration with UniFi Cloud

   1,008 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

4. Have CVEs show up under associated device, alerts/tickets, dashboard.

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   25 votes

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   2 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

5. Alert when agent uninstalled

   1,500 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

6. Ability to assign a contact to multiple devices for work from home

   176 votes

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   9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

7. Software Asset Tracking

   27 votes

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   5 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

8. A way to auto merge tickets if it has multiple alerts coming in

   16 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 4, 2025

9. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Feb 26, 2025

10. Mobile App Improvements

    758 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Feb 26, 2025

11. Employee Onboarding/Offboarding Feature

    884 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Feb 26, 2025

12. Password protect the Atera agent from end-user uninstalls

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    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Feb 26, 2025

13. Mobile Device Management

    2,319 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  ·  Feb 26, 2025

14. Ticket dynamic fields / Snippets - More available fields, fields customization (consolidated)

    43 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ryan Bray commented  ·  Feb 26, 2025  ·  Edit…  ·  Delete…

    I would love to have more snippets related to default and custom fields associated with agents, tickets, users, sites, and assets. Having this information is especially useful for templating information provided by the end-user or technicians.

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    Ryan Bray supported this idea  ·  Feb 26, 2025