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10 results found

  1. Multiple devices per contact

    89 votes

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    12 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Patrick Wong commented  · 

    Hey Doug, there is also another feedback that has requested this. I put a comment on there but I figured if we combine votes then the Atera team might implement it faster.

    Patrick Wong supported this idea  · 

  2. Assign Multiple Contacts for a single Device

    26 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Patrick Wong commented  · 

    Here's a typical use case for this feature modification/addition request:

    This is very helpful when you are in a manufacturing/warehouse type setup where you have multiple warehouse users that just use one "IoT or PC" type system to individually use a system to input manual figures or info but want to know who phoned in or messaged you for a specific IT request to track this person down to get more specific details aside from the usual request details are something like "it does not work" ha ha!

    Patrick Wong supported this idea  · 

  3. Update Chocolatey Script to a newer version

    213 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Patrick Wong supported this idea  · 

  4. Meraki integration

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Patrick Wong supported this idea  · 

  5. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Patrick Wong supported this idea  · 

  6. Dark Mode

    303 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Patrick Wong supported this idea  · 

  7. Free Dashboard Account

    919 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Patrick Wong supported this idea  · 

  8. Email technician when they have been @ tagged on an internal note of a ticket

    322 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Patrick Wong supported this idea  · 

  9. MS Office Updates

    770 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Patrick Wong supported this idea  · 

  10. Hardware inventory

    644 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Patrick Wong supported this idea  ·