Settings and activity

24 results found

1. Install agent with QR code and mobile app

   15 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

2. Scan QR code on the mobile app.

   10 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

3. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   12 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

4. Have the ability to link or print QR asset tags

   7 votes

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   0 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

5. Show/Hide ticket form templates per site/customer

   8 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Dec 4, 2024

6. Assign default values to form templates

   20 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Dec 4, 2024

7. Assign tickets to specific clients based on the subject line

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Dec 4, 2024

8. Ticket Export

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Dec 4, 2024

9. Improve adding Manual Time Entries

   18 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Dec 4, 2024

10. Assign Ticket Forms to Customer

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    IT HelpDesk shared this idea  ·  Dec 4, 2024

11. Apple Business Manager

    21 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

12. Task manager

    10 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

13. Warranty Information Collection

    504 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT HelpDesk supported this idea  ·  Jun 11, 2024

14. Employee Onboarding/Offboarding Feature

    851 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

15. Password protect the Atera agent from end-user uninstalls

    1,587 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    IT HelpDesk supported this idea  ·  Jun 11, 2024

16. Atera Dark Mode

    1,721 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

17. Mobile Device Management

    2,268 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    IT HelpDesk supported this idea  ·  Jun 11, 2024

18. Alert when agent uninstalled

    1,457 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    IT HelpDesk supported this idea  ·  Jun 11, 2024

19. Report to show computers that do not meet the requirements for Windows 11

    391 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    IT HelpDesk supported this idea  ·  Jun 11, 2024

20. Live screenshot of device to see user activity

    394 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT HelpDesk supported this idea  ·  Jun 11, 2024