Settings and activity

31 results found

1. Auditability and compliance

   69 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   IT HelpDesk commented  ·  May 9, 2025  ·  Edit…  ·  Delete…

   Agent Name Changed activity when manually editing agent name on device page.

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   IT HelpDesk supported this idea  ·  May 9, 2025

2. Ticket Checklist

   296 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   IT HelpDesk supported this idea  ·  Apr 24, 2025

3. Project Ticket

   238 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   IT HelpDesk supported this idea  ·  Apr 24, 2025

4. Ticket type match custom forms

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Apr 24, 2025

5. Network Discovery: Security Audit

   966 votes

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   Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Mar 20, 2025

6. A hot idea. Atera should monitor the ideas and feedback page and actually implement stuff

   7 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   IT HelpDesk commented  ·  Mar 20, 2025  ·  Edit…  ·  Delete…

   Easy Tiger

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7. User deletion

   45 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Mar 20, 2025

8. Install agent with QR code and mobile app

   16 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

9. Scan QR code on the mobile app.

   10 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

10. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    12 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Feb 19, 2025

11. Have the ability to link or print QR asset tags

    9 votes

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    0 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Feb 19, 2025

12. Show/Hide ticket form templates per site/customer

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

13. Assign default values to form templates

    20 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

14. Assign tickets to specific clients based on the subject line

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

15. Ticket Export

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

16. Improve adding Manual Time Entries

    18 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

17. Assign Ticket Forms to Customer

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk shared this idea  ·  Dec 4, 2024

18. Apple Business Manager

    21 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

19. Task manager

    10 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

20. Warranty Information Collection

    514 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IT HelpDesk supported this idea  ·  Jun 11, 2024