Settings and activity

31 results found

1. Auditability and compliance

   69 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   IT HelpDesk commented  ·  May 9, 2025  ·  Edit…  ·  Delete…

   Agent Name Changed activity when manually editing agent name on device page.

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   IT HelpDesk supported this idea  ·  May 9, 2025

2. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Apr 24, 2025

3. Project Ticket

   242 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Apr 24, 2025

4. Ticket type match custom forms

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Apr 24, 2025

5. Network Discovery: Security Audit

   968 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Mar 20, 2025

6. A hot idea. Atera should monitor the ideas and feedback page and actually implement stuff

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   IT HelpDesk commented  ·  Mar 20, 2025  ·  Edit…  ·  Delete…

   Easy Tiger

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7. User deletion

   45 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Mar 20, 2025

8. Install agent with QR code and mobile app

   16 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

9. Scan QR code on the mobile app.

   10 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   IT HelpDesk supported this idea  ·  Feb 19, 2025

10. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    12 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Feb 19, 2025

11. Have the ability to link or print QR asset tags

    9 votes

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    0 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Feb 19, 2025

12. Show/Hide ticket form templates per site/customer

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

13. Assign default values to form templates

    20 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

14. Assign tickets to specific clients based on the subject line

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

15. Ticket Export

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

16. Improve adding Manual Time Entries

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Dec 4, 2024

17. Assign Ticket Forms to Customer

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    IT HelpDesk shared this idea  ·  Dec 4, 2024

18. Apple Business Manager

    23 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

19. Task manager

    10 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024

20. Warranty Information Collection

    519 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    IT HelpDesk supported this idea  ·  Jun 11, 2024