Settings and activity
60 results found
-
22 votes
An error occurred while saving the comment 
albe@pentasoft
supported this idea
·
-
12 votesalbe@pentasoft
supported this idea
·
-
10 votesalbe@pentasoft
supported this idea
·
-
11 votesalbe@pentasoft
supported this idea
·
-
9 votesalbe@pentasoft
supported this idea
·
-
43 votesalbe@pentasoft
supported this idea
·
-
140 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
An error occurred while saving the comment albe@pentasoft
commented
I normally work with multiple computers located in different areas of the company. Why can I only connect one computer to my account (as contact)? I have several customers with the same situation, but absurdly, ATERA only allows me to connect one computer to one contact and does not provide for anything of this nature.
albe@pentasoft
supported this idea
·
An error occurred while saving the comment albe@pentasoft
commented
Hi, I need to assign different agents to the same contact but I can't find how to do it. Let's imagine a scenario in which a specific contact has an Apple computer, a windows desktop computer and a windows notebook. Currently the tool only allows you to connect a user to only a computer.
-
24 votesalbe@pentasoft
supported this idea
·
-
172 votesalbe@pentasoft
supported this idea
·
An error occurred while saving the comment albe@pentasoft
commented
Ciao,
I hope you can realize this.In the list of OIDs displayed per monitored SNMP device, in addition to the edit button (which unfortunately only modifies the name) and delete... can add an "add monitor" button so as to avoid 10 clicks and immediately arrive at the page of the selected monitor to be inserted?
In the sequence of monitored OIDs, in addition to "delete the selected" add an EDIT button that actually allows you to modify the parameters while maintaining that specific OID.
Nobody likes wasting time, but in many ways Atera's interface seems designed specifically to waste time.
Thanks in advance and sorry for the bad English
-
24 votesalbe@pentasoft
supported this idea
·
-
4 votesalbe@pentasoft
supported this idea
·
-
14 votesalbe@pentasoft
supported this idea
·
-
25 votesalbe@pentasoft
supported this idea
·
-
134 votesalbe@pentasoft
supported this idea
·
-
76 votesalbe@pentasoft
supported this idea
·
-
4 votes
An error occurred while saving the comment albe@pentasoft
commented
I've 4 workstation and 2 notebook reserved for my work... how I can link them to me?? Now Is not possible!
albe@pentasoft
supported this idea
·
-
330 votesalbe@pentasoft
supported this idea
·
-
783 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
albe@pentasoft
supported this idea
·
-
219 votesalbe@pentasoft
supported this idea
·
-
209 votesalbe@pentasoft
supported this idea
·
Hello, could you add the possibility of enabling or disabling the ATERA Helpdesk icon via script or policy? The current method is, in my opinion, drastically impractical. The system requires you to select the agent to enable this feature. Sure, for a single client I can select all devices and enable the icon on all machines, but what if I only want to apply it to the workstation folder or the entire client? But above all, if I add agents, I have to remember on which machines the icon is enabled, which is not at all obvious when scrolling through the devices. So: 1) increase visibility in the various screens related to devices regarding whether the helpdesk icon is enabled on the machine or not 2) be able to apply it at the policy or script level ... Thanks in advance.