Settings and activity

11 results found

1. Custom Fields Sorting and Adding a Copy Feature

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Carlos Rodriguez shared this idea  ·  Jan 22, 2024

2. Edit Ticket Notes

   251 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

3. Project Ticket

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

4. Uninstall software installed by Chocolatey

   236 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

5. "Work from Home" Simultaneous Dual-Monitor Support

   234 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

6. Assign multiple technicians to a ticket

   409 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

7. Allow More White Label Options

   438 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

8. Employee Onboarding/Offboarding Feature

   874 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

9. Documentation Management

   1,256 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carlos Rodriguez supported this idea  ·  Jan 22, 2024

10. Alert when agent uninstalled

    1,491 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Carlos Rodriguez supported this idea  ·  Jan 22, 2024

11. Free Dashboard Account

    955 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Carlos Rodriguez supported this idea  ·  Jan 22, 2024