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  1. 847 votes

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    Michael Sokoloff supported this idea  · 
  2. 134 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Sokoloff supported this idea  · 
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    Michael Sokoloff commented  · 

    Would be great for all size accounts

  3. 271 votes

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    Michael Sokoloff supported this idea  · 
  4. 4 votes

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    Michael Sokoloff supported this idea  · 
  5. 278 votes

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    Michael Sokoloff supported this idea  · 
  6. 385 votes

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    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Michael Sokoloff supported this idea  · 
  7. 3 votes

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    Michael Sokoloff supported this idea  · 
  8. 285 votes

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    Michael Sokoloff commented  · 

    PLEASE make Custom Fields searchable! Thanks

    Michael Sokoloff supported this idea  · 
  9. 3 votes

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    Michael Sokoloff commented  · 

    On the Customer, Contact and Devices pages can a Notes section be added to the list of tabs across the top. Can the notes section have more space and the ability to add multiple notes and links. Edit / Delete is a must. It would also be great to have notes on the Devices page to place notes like (Located in the hall closet) or (Fan replaced on xx/xx/xxxx) as an example.

    Michael Sokoloff supported this idea  · 
  10. 30 votes

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    Michael Sokoloff commented  · 

    On the Customer, Contact and Devices pages can a Notes section be added to the list of tabs across the top. Can the notes section have more space and the ability to add multiple notes and links. Edit / Delete is a must. It would also be great to have notes on the Devices page to place notes like (Located in the hall closet) or (Fan replaced on xx/xx/xxxx) as an example.

    Michael Sokoloff supported this idea  · 
  11. 87 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    An error occurred while saving the comment
    Michael Sokoloff commented  · 

    On the Customer, Contact and Devices pages can a Notes section be added to the list of tabs across the top. Can the notes section have more space and the ability to add multiple notes and links. Edit / Delete is a must. It would also be great to have notes on the Devices page to place notes like (Located in the hall closet) or (Fan replaced on xx/xx/xxxx) as an example.

    Michael Sokoloff supported this idea  · 
  12. 235 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Michael Sokoloff commented  · 

    On the Customer, Contact and Devices pages can a Notes section be added to the list of tabs across the top. Can the notes section have more space and the ability to add multiple notes and links. Edit / Delete is a must. It would also be great to have notes on the Devices page to place notes like (Located in the hall closet) or (Fan replaced on xx/xx/xxxx) as an example.

    Michael Sokoloff supported this idea  · 
  13. 6 votes

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    Michael Sokoloff supported this idea  · 
  14. 293 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Sokoloff supported this idea  · 
  15. 499 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Sokoloff supported this idea  · 
  16. 823 votes

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    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

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    Michael Sokoloff commented  · 

    SMS, Chat and Teams integration please

    Michael Sokoloff supported this idea  · 
  17. 843 votes

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    Michael Sokoloff supported this idea  · 
  18. 1,224 votes

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    Michael Sokoloff supported this idea  · 
  19. 1,578 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Michael Sokoloff supported this idea  · 
  20. 5 votes

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    Michael Sokoloff supported this idea  · 
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