Settings and activity

116 results found

1. Bulk Remove Automation Profile from Agents

   61 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

2. Wake on Lan automation

   125 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

3. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

4. Indication of which devices have the helpdesk icon enabled on the devices view

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

5. Local Security Policy

   23 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

6. Connect to computer that we are not monitoring

   37 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

7. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

8. Ability for End User to Run Scripts from Helpdesk Agent

   40 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

9. Project Management Tool

   139 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

10. Network documentation and diagrams section

    87 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

11. The ability to have several sites for one customer

    108 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

12. Password History

    134 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

13. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    190 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

14. Disk Encryption Status

    33 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

15. Please add a search to the event viewer screen

    58 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

16. Show Idle Devices

    55 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

17. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    804 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

18. Live screenshot of device to see user activity

    435 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    CybrEdge Support supported this idea  ·  Nov 20, 2023

19. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

    38 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 19, 2023

20. Reply to tickets via email

    99 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 17, 2023