Settings and activity

117 results found

1. Windows updates installed with Atera are not synced with local client PC update history

   42 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

2. Bulk Remove Automation Profile from Agents

   59 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

3. Wake on Lan automation

   123 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

4. Customer Portal / Service portal suggested improvements (consolidated)

   161 votes

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   25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

5. Indication of which devices have the helpdesk icon enabled on the devices view

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

6. Local Security Policy

   23 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

7. Connect to computer that we are not monitoring

   37 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

8. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

9. Ability for End User to Run Scripts from Helpdesk Agent

   40 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   CybrEdge Support supported this idea  ·  Nov 20, 2023

10. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

11. Network documentation and diagrams section

    87 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

12. The ability to have several sites for one customer

    107 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

13. Password History

    133 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

14. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

15. Disk Encryption Status

    33 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

16. Please add a search to the event viewer screen

    56 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

17. Show Idle Devices

    55 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

18. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    801 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 20, 2023

19. Live screenshot of device to see user activity

    429 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    CybrEdge Support supported this idea  ·  Nov 20, 2023

20. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

    38 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    CybrEdge Support supported this idea  ·  Nov 19, 2023