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  1. 9 votes

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    Ryan supported this idea  · 
  2. 16 votes

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    Ryan commented  · 

    Yes, need to be able to set due dates on tickets. Add a due date column to the ticketing page and have the ability to sort tickets by date due.

    This functionality is essential for planning/scheduling.

    Ryan supported this idea  · 
  3. 1,011 votes

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    Ryan supported this idea  · 
  4. 6 votes

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    Ryan supported this idea  · 
  5. 23 votes

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  6. 30 votes

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    Ryan supported this idea  · 
  7. 4 votes

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    Ryan shared this idea  · 
  8. 14 votes

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    Ryan supported this idea  · 
  9. 20 votes

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  10. 7 votes

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    Ryan supported this idea  · 
  11. 172 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan supported this idea  · 
  12. 70 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan supported this idea  · 
  13. 101 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Ryan commented  · 

    We need this desperately. Gets very confusing.
    Would love to be able to:

    - Assign tickets to sites.

    - Assign agents to sites (kind of doing this with folders, but would work better with sites, and then folders underneath each site).

    - Assign certain contacts to be contacts for parent company as well as specific sites underneath that company.

    - Ability to assign certain contacts only to a 'site' and not the parent company.

    - Ability to add the physical addresses and phone numbers in for each site rather than just the company alone.

    Ryan supported this idea  · 
  14. 2 votes

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    Ryan shared this idea  · 
  15. 12 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan supported this idea  · 
  16. 16 votes

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    Ryan supported this idea  · 
  17. 62 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan supported this idea  · 
  18. 34 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan supported this idea  · 
  19. 38 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan supported this idea  · 
  20. 48 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan supported this idea  · 
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