Settings and activity

81 results found

1. Mobile App Improvements

   739 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022
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   Matthew James Mifsud commented  ·  Aug 14, 2022  ·  Edit…  ·  Delete…

   - increased security when starting the app - pin code to enter the app
   - ability to search tickets via view type
   - ability to assign different permissions on mobile app than the web version e.g only view/reply tickets on mobile but no access to PSA

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2. Edit Ticket Notes

   248 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

3. Printer management

   146 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

4. Enhanced White Label Branding

   88 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

5. Role management

   130 votes

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   Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

6. Project Ticket

   240 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

7. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

8. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

9. Install agent on Synology, QNAP or Raspberry Pi

   362 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

10. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

11. Improved Billing

    278 votes

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    51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

12. Integration with UniFi Cloud

    979 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

13. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

14. Add Microsoft Defender integration

    347 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

15. Save Ticket View Mobile App

    11 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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16. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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17. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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18. Show ticket time entries also on the customer portal

    20 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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19. Be able to hide tabs (Work from home, Network Discovery, Get rewards)

    12 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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20. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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