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14 results found

  1. Ubiquiti Integration

    889 votes

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    7 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Thomas Bleile supported this idea  · 

  2. Alert when agent uninstalled

    1,458 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Thomas Bleile supported this idea  · 

  3. Install agent on Synology, QNAP or Raspberry Pi

    352 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Bleile supported this idea  · 

  4. Atera Dark Mode

    1,724 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Thomas Bleile supported this idea  · 

  5. Schedule existing tickets

    172 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Bleile supported this idea  · 

  6. Unable to schedule already created ticket that was logged via email

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Thomas Bleile supported this idea  · 

  7. open an attachment rather than having to download each time.

    138 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Thomas Bleile supported this idea  · 

  8. Improved Billing

    276 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Thomas Bleile commented  · 

    !!! European Style is neccessary !!!. The invoice must be customizable!!!. the current format is not law-conform in germany !!!

    Thomas Bleile supported this idea  · 

  9. Assign multiple technicians to a ticket

    393 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Thomas Bleile supported this idea  · 

  10. Mobile App Improvements

    720 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Thomas Bleile supported this idea  · 

  11. Employee Onboarding/Offboarding Feature

    853 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Thomas Bleile supported this idea  · 

  12. Documentation Management

    1,239 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Thomas Bleile supported this idea  · 

  13. Password protect the Atera agent from end-user uninstalls

    1,590 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Thomas Bleile supported this idea  · 

  14. Mobile Device Management

    2,271 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Thomas Bleile supported this idea  ·