Settings and activity

16 results found

1. Alert when agent uninstalled

   1,498 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Robert Reeves supported this idea  ·  Aug 23, 2023

2. Activity Status "Awaiting on customer reply" should stop the SLA as well

   113 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert Reeves supported this idea  ·  Jun 13, 2023

3. Battery Health Report

   274 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert Reeves supported this idea  ·  Jun 13, 2023

4. Office license type

   484 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Robert Reeves supported this idea  ·  Jun 13, 2023

5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Robert Reeves supported this idea  ·  May 11, 2023

6. Install agent on Synology, QNAP or Raspberry Pi

   375 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Robert Reeves supported this idea  ·  May 11, 2023

7. Agent Option for Silent Installer or not

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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8. Workstation/Server Specification

   15 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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9. Automated rules based on Criteria

   44 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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10. Display a pop up message before and after an automation and patch task

    42 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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11. Patching granularity

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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12. OS Version report

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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13. Filter devices by "Model"

    8 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Robert Reeves supported this idea  ·  Nov 29, 2022

14. Password protect the Atera agent from end-user uninstalls

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    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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15. Auto-assign tickets with initial reply

    67 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert Reeves commented  ·  Jun 16, 2022  ·  Edit…  ·  Delete…

    Yes please, I get tired of referring to chat to see who said they would take a ticket but never assigned it. I keep my view set to ONLY my tickets AND Unassigned. People not taking tickets into their queue clutters up my view.

    Save Submitting...

16. Dark Mode

    1,943 votes

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    125 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Robert Reeves supported this idea  ·  Nov 29, 2022