Settings and activity

25 results found

1. API: Include Ticket # in response when I create a ticket

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Edit…  ·  Delete…  ·  Admin →
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   Justin Bard shared this idea  ·  Oct 1, 2024

2. Increased API functionality

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Justin Bard supported this idea  ·  Oct 1, 2024

3. Report to show computers that do not meet the requirements for Windows 11

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Justin Bard supported this idea  ·  May 15, 2024

4. Dark Mode

   201 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Justin Bard supported this idea  ·  May 15, 2024

5. Email technician when they have been @ tagged on an internal note of a ticket

   271 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Bard supported this idea  ·  May 15, 2024

6. Ubiquiti Integration

   847 votes

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   6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Justin Bard supported this idea  ·  May 15, 2024

7. Extensions for phone numbers

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Justin Bard supported this idea  ·  Apr 18, 2024

8. Add extension field in the contacts for editing

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Justin Bard supported this idea  ·  Apr 18, 2024

9. In Ticket Automation Rules, Add "Action Type" to assign a ticket to a specific Contact or customer

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Bard supported this idea  ·  Mar 11, 2024

10. Update Chocolatey Script to a newer version

    194 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Justin Bard supported this idea  ·  Sep 18, 2023

11. Free Dashboard Account

    867 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Justin Bard supported this idea  ·  Sep 18, 2023

12. Duplicate or copy an existing ticket

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Justin Bard supported this idea  ·  Feb 3, 2023

13. Ability to put agents into folders via Atera API

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Bard shared this idea  ·  Feb 2, 2023

14. Add Software Inventory via API

    39 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Justin Bard supported this idea  ·  Feb 2, 2023

15. Have separate Read and Read/Write API Keys

    26 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Justin Bard supported this idea  ·  Feb 2, 2023

16. Allow performing actions on agents via API

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Bard supported this idea  ·  Feb 2, 2023

17. 3cx Ticket Integration.

    21 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Justin Bard supported this idea  ·  Feb 2, 2023

18. Remote Support from Linux

    143 votes

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    11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Justin Bard supported this idea  ·  Feb 2, 2023

19. Integration with UniFi Cloud

    941 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Justin Bard supported this idea  ·  Feb 2, 2023

20. 3cx integration

    200 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Justin Bard supported this idea  ·  Feb 2, 2023