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  1. 2 votes

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    Michael DiTocco shared this idea  · 
  2. 10 votes

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    Michael DiTocco supported this idea  · 
  3. 939 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Michael DiTocco supported this idea  · 
  4. 231 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Michael DiTocco supported this idea  · 
  5. 186 votes

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    Michael DiTocco supported this idea  · 
  6. 1,887 votes

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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Michael DiTocco supported this idea  · 
  7. 19 votes

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    Michael DiTocco supported this idea  · 
  8. 7 votes

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    Michael DiTocco supported this idea  · 
  9. 6 votes

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    Michael DiTocco supported this idea  · 
  10. 31 votes

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    Michael DiTocco supported this idea  · 
  11. 11 votes

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    Michael DiTocco supported this idea  · 
  12. 148 votes

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    Michael DiTocco supported this idea  · 
  13. 249 votes

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    Michael DiTocco supported this idea  · 
  14. 13 votes

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    Michael DiTocco supported this idea  · 
  15. 127 votes

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    Michael DiTocco supported this idea  · 
  16. 13 votes

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    Michael DiTocco supported this idea  · 
  17. 29 votes

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    Michael DiTocco supported this idea  · 
  18. 32 votes

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    Michael DiTocco supported this idea  · 
  19. 26 votes

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    Michael DiTocco commented  · 

    Another thought may be to have a timeout setting for each technician. Some technicians may only need X number of hours access prior to being logged out. (i.e. helpdesk technician may only need 8 hours) Others may work in an environment where they don't need/want the 24 hour logout. (i.e. MSP/business owner/supervisor who works extended hours) I've lost more time and tickets because it abruptly logs me out! Many sites/apps give you a 15 or 30 day option prior to requiring credential validation/logout. I'm a new user to Atera, and that is my #1 complaint!

    Michael DiTocco supported this idea  · 
  20. 172 votes

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    Michael DiTocco supported this idea  ·