Settings and activity

18 results found

1. Wave Integration

   82 votes

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   8 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Jun 23, 2023

2. Send system information with Helpdesk Agent support tickets

   269 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Bismark Ashie commented  ·  Nov 17, 2022  ·  Edit…  ·  Delete…

   If you can automatically append the computer name to the ticket also that would be great. This way we know which endpoint the ticket was created from.

   Save Submitting...

3. Employee Onboarding/Offboarding Feature

   866 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

4. Password protect the Atera agent from end-user uninstalls

   1,610 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Bismark Ashie supported this idea  ·  Nov 11, 2022

5. Splashtop session recording

   24 votes

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   Planned  ·  1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

6. Warranty Status on Devices

   107 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

7. Enhanced White Label Branding

   88 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

8. Rounding first 30 mins on ticket

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

9. Ability to bill time entries rather than entire ticket

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

10. Network discovery should be free

    94 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

11. Ability to purchase just 1 license for Network Discovery

    166 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

12. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

13. Uninstall software installed by Chocolatey

    235 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

14. Monitored Agent "addon" for Synology

    219 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

15. Server and VM Monitoring and Managemen for AD

    321 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

16. Warranty Information Collection

    518 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

17. Battery Health Report

    272 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

18. Install agent on Synology, QNAP or Raspberry Pi

    362 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022