Settings and activity

18 results found

1. Wave Integration

   81 votes

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   Under Review  ·  8 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Jun 23, 2023

2. Send system information with Helpdesk Agent support tickets

   268 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Bismark Ashie commented  ·  Nov 17, 2022  ·  Edit…  ·  Delete…

   If you can automatically append the computer name to the ticket also that would be great. This way we know which endpoint the ticket was created from.

   Save Submitting...

3. Employee Onboarding/Offboarding Feature

   848 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

4. Password protect the Atera agent from end-user uninstalls

   1,581 votes

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   28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Bismark Ashie supported this idea  ·  Nov 11, 2022

5. Splashtop session recording

   21 votes

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   Planned  ·  1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

6. Warranty Status on Devices

   104 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

7. Enhanced White Label Branding

   86 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Bismark Ashie supported this idea  ·  Nov 11, 2022

8. Rounding first 30 mins on ticket

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

9. Ability to bill time entries rather than entire ticket

   27 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

10. Network discovery should be free

    91 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

11. Ability to purchase just 1 license for Network Discovery

    163 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022

12. Password Manager

    147 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022

13. Uninstall software installed by Chocolatey

    227 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022

14. Monitored Agent "addon" for Synology

    218 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022

15. Server and VM Monitoring and Managemen for AD

    315 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022

16. Warranty Information Collection

    501 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022

17. Battery Health Report

    265 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022

18. Install agent on Synology, QNAP or Raspberry Pi

    346 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bismark Ashie supported this idea  ·  Nov 11, 2022