Settings and activity

18 results found

1. Wave Integration

   82 votes

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   8 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Jun 23, 2023

2. Send system information with Helpdesk Agent support tickets

   270 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Bismark Ashie commented  ·  Nov 17, 2022  ·  Edit…  ·  Delete…

   If you can automatically append the computer name to the ticket also that would be great. This way we know which endpoint the ticket was created from.

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3. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

4. Password protect the Atera agent from end-user uninstalls

   1,613 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Bismark Ashie supported this idea  ·  Nov 11, 2022

5. Splashtop session recording

   25 votes

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   Planned  ·  1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

6. Warranty Status on Devices

   108 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

7. Enhanced White Label Branding

   88 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

8. Rounding first 30 mins on ticket

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

9. Ability to bill time entries rather than entire ticket

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Bismark Ashie supported this idea  ·  Nov 11, 2022

10. Network discovery should be free

    96 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

11. Ability to purchase just 1 license for Network Discovery

    167 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

12. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

13. Uninstall software installed by Chocolatey

    235 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

14. Monitored Agent "addon" for Synology

    219 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

15. Server and VM Monitoring and Managemen for AD

    324 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

16. Warranty Information Collection

    521 votes

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    10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

17. Battery Health Report

    273 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022

18. Install agent on Synology, QNAP or Raspberry Pi

    367 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bismark Ashie supported this idea  ·  Nov 11, 2022