Settings and activity

15 results found

1. Install agent on Synology, QNAP or Raspberry Pi

   362 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Don Black supported this idea  ·  Oct 31, 2022

2. Allow More White Label Options

   436 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Don Black supported this idea  ·  Oct 31, 2022

3. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Don Black supported this idea  ·  Oct 31, 2022
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   Don Black commented  ·  Jun 7, 2022  ·  Edit…  ·  Delete…

   I, too, have had a client uninstall the agent. They're now paying for a service they are not getting until I can go and reinstall. In the meantime, they are unprotected with endpoint protection, and I'll be the one to get blamed if they have an issue. They should not be able to uninstall without my password.

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4. The ability to Remove or Edit the default Ticket fields

   50 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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5. Option for marking Regular Desktops as servers

   2 votes

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   3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Don Black commented  ·  May 10, 2022  ·  Edit…  ·  Delete…

   I have quite a few customers with this setup and I just change the label for that device to indicate it is the server...something like FR-Server would be the customer initials and with server after it, I know what it is.

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6. Security Audit of Atera Platform

   80 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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7. Include Webroot Antivirus Inactive in Threshold Item

   44 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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8. Webroot license sync or storage in Atera

   77 votes

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   4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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9. Revamped Helpdesk Agent

   341 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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10. Documentation Management

    1,249 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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11. Integration with Direct messages systems

    840 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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12. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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13. Office 365 Integration

    1,569 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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14. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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15. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Don Black supported this idea  ·  Oct 31, 2022